Connexease is a SaaS platform that brings customer messages from multiple channels into one interface, so support teams can manage conversations without jumping between tools.

Their existing platform had grown into a large, hard-to-maintain frontend codebase. As traffic grew, performance and developer velocity dropped. They needed a partner to break the codebase into manageable pieces, modernize the architecture, and prepare the platform for scale.

We rewrote the frontend on a micro-frontend architecture, restructured the deployment pipeline, and tuned the cloud infrastructure for the real traffic shape. The result: a 72% reduction in monthly cloud costs, faster deployments, and a codebase developers could ship to without coordinating across the entire app.

We continue to work with Connexease on architecture decisions, performance improvements, and shipping new features.